Samsung Mobiles : Register a Complain & Warranty Information


Samsung Mobiles

samsung mobile

samsung mobile

My new mobile and its problems

Recently I had purchased a Samsung Grand 2 mobile, and 5 months later I started facing some unusual problems in my mobile like: auto phone restart, phone getting hot, battery issue.
I was not fully aware of which products/parts were actually covered under the Warranty.
It was brought to my notice that Battery & Data Cable have 6 Months warranty.
I asked them at the time of sales when I was buying the product why wasn’t I told about this?

I received different answers to why this problem was recurring. But I was not satisfied with their response as sometimes they said:
* it was a battery issue and,
* then other times its was a software issue.

I am a big fan of Samsung mobiles & I’ve always found their products to be excellent, but after the recent problems with my Samsung mobile I feel disappointing and cheated.
Its frustrating not to use your own phone when it keeps on restarting and having such problems.

Its very strange that such things were unknown/pointless when we using Nokia and Sony phones, we never had to go to the service center.

 

So next time you buy a MOBILE, please ask on the warranty policy and ask them to explain it.

To know more on the Warranty Policy: http://www.samsung.com/in/support/warranty/

warranty-one-year-2

Some information I gathered on my phone Samsung Grand 2:

Product : Mobile Phones

Warranty Period:
GSM/CDMA -> Handset/Bluetooth : 12 Months
GSM/CDMA -> Battery, Earpiece, hands free, T flash card, Data Cable, AV Out Cable, Plug-in Speaker : 6 Months
CDMA Charger -> 12 Months
GSM Charger (Desktop/Travel) -> 6 Months

Part Not Covered: NA

You can also register an online complain using http://www.samsung.com/in/support/erms1?isVoc=true

Samsung is one of the largest consumer electronics provider company in the world.
Samsung provides all type of product & services including: Samsung Mobile phones, Samsung Smartphones, Samsung Televisions, Samsung Home appliances etc.
The Samsung Galaxy smartphones have gained a lot of popularity among the customers in the world.

Contact Samsung

If you are facing any kind of problem related to Samsung products.
Then you can directly contact the Samsung customer care support office.
It can be done easily by following the below listed toll free helpline number : 1800-3000-8282 & 1800-266-8282
Email: support.india@samsung.com

Samsung India Corporate / Branch Office Address, Phone Number

Samsung India Office Address: 2nd, 3rd & 4th Floor, tower ‘C’, Vipul tech square, Old Golf Road, Sector-43, Gurgaon – 122002 India

Samsung Office Phone Numbers : +91-124-4038582, 4038583

Contact through E-mail Support: http://www.samsung.com/in/info/emailsupport.html

Samsung India Official Website: http://www.samsung.com/in/

Location Address Phone Numbers

  1. Mumbai Shop no. 8 & 9, A1 Khira Nagar, opposite to Bata Showroom, S.V. road, Santacruz, Mumbai, Maharashtra +91-22- 66756952 / +91-22-66756949 / +91-22-77386519
  2. Delhi 31, Municipal Market, Connaught Circus, Opposite Yorks Restaurant, New Delhi +91-11-23367788 / +91-11-23363918
  3. Bangalore Srikanta Maple MIG 719 A Sector Yelahanka New Town, Petrol Bunk Road, Bangalore, Karnataka +91-80-42033882

For your queries regarding your device you can check these wide range of FAQ’s here:
http://www.samsung.com/in/support/troubleshootingguides/supportTroubleShootingGuidesMain.do

Samsung customer care through SMS : SMS CARE to 564242
9 pm to 6 pm (Monday to Saturday) only, premium SMS are charged.

 

Please share your views on this topic… 

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Different Options in Buying a New Mobile Phone


Buy a New Mobile Phone

If given the opportunity which new mobile phone would you buy and why??

In the current situation you would be very confused and also shocked with wide variety of options available in the market.

So how do you make you choice??? hmmm….

Let get out thinking caps on and make the best choice, cause  in today’s world MONEY Does MATTER.

So get the BEST value for the product of your choice.

Choice is based on 2 broad aspects and questions:

  1. How much money i am ready to shell for the cell phone
  2. What kind of features i require in my cell phone

Theres is an important rule in this, not:

Don’t you dare take in suggestion from any TOM, DICK and HARRY….#%$#$%#

Or else he/she is really going to share the WORST or BEST information about the handsets tehy have used….

And then you will totally get CONFUSED……[#####OMG####]

Once you have decided the COST and FEATURES, you then create a list of Mobile Phone options ready, few of my favorites are:

buy a cell phone template

buy a cell phone template

  1. Nokia
  2. HTC
  3. iPhone
  4. Samsung
  5. Sony Erricson
  6. Blackberry
  7. Motorola
  8. Nexus

If you ask me i would suggest the following:

  • Cost effective product, basic features, good battery life: Nokia and Samsung
  • Media, Imaging, Cool look and feel: iPhone and Blackberry
  • Music and Media: Sony Erricson
So the bottom line is:
“Be sensible & smart when it comes to buying phones;
Also be a little Mobile Sawy”
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